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Accenture Recruitment 2023 is scheduled for a Customer Service New Associate – Query Management/Application Tech Support Practitioner for Any degree/B.E/B.Tech/BCA/B.Sc at Hyderabad/Bangalore Office. The detailed eligibility and application process are given below.
Accenture Recruitment 2023:
Accenture Recruitment 2023 for Customer Service New Associate:
| Job Role | Customer Service New Associate |
| Qualification | Any degree |
| Experience | 0-1 Year |
| Salary | Best in Industry |
| Job Location | Hyderabad |
| Last Date | ASAP |
Detailed Eligibility:
Customer Service New Associate:
- Qualifications: Any Graduation
- Years of Experience: 0 to 1 years
- Skill required: Query Management – Customer Service Technology Support
What are we looking for?
- Customer Service Technology Support
- Ability to perform under pressure
- Ability to work well in a team
- Adaptable and flexible
- Agility for quick learning
- Commitment to quality
- Customer Service Management
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
- Please note that this role may require you to work in rotational shifts
How to apply for Accenture Recruitment 2023?
Interested and Eligible candidates can apply for this recruitment online by the following link.
For more details & Apply: Click here.
Accenture Recruitment 2023 for Application Tech Support Practitioner:
| Job Role | Application Tech Support Practitioner |
| Qualification | B.E/B.Tech/BCA/B.Sc |
| Experience | 1-2.5 Years |
| Salary | Best in Industry |
| Job Location | Bangalore |
| Last Date | ASAP |
Detailed Eligibility:
Application Tech Support Practitioner:
- Educational Qualification: Bachelor’s degree: B.E, B.Tech, BCA,B.Sc with technical knowledge.
- Work Experience: 1-2.5 years
- Good to have: Technical certification
- Additional Information: Excellent verbal and written communication skills with email etiquette and customer service skill
Project Role Description:
- Act as the ongoing interface between the client and the system or application.
- Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Job Requirements:
- Key Responsibilities:
- L1 Service Desk Call taking profile
- Respond to the incidents reported by customer through voice, emails, and chats
- Identify, investigate, and diagnose technical issues, troubleshoot, and resolve. Issues like Password reset, account unlock, MO365, Hardware and Software related issues, etc. d: Follows the incident life cycle as defined by process e: Technologist to respond to the issues reported by Customer predominantly through Voice
- Technical Experience:
- Good problem solving and analytical skills
- Interaction and through email, chat remote support, depending on aligned Project job nature
- Technologist to identify, investigate and diagnose the issue and take necessary action viz resolve or assign the incident to right assignment group
- Professional Attributes :
- Excellent verbal and written communication skills with email etiquette and customer service skills
- 24×7 Support, mostly night shifts and rotation are ONLY as per project requirement
- 5 days working per week with two weekly offs based on roster
How to apply for Accenture Recruitment 2023?
Interested and Eligible candidates can apply for this recruitment online by the following link. For More Updates
For more details & Apply: Click here.