Ericsson Recruitment 2023 for Service Desk Engineer | B.E/B.Tech | Bangalore

Ericsson Recruitment 2023: Ericsson is scheduled to hire for the role of Service Desk Engineer for B.E/B.Tech graduates at Bangalore. The detailed eligibility and application process are given below.

Ericsson Recruitment 2023 for Service Desk Engineer:

Job RoleService Desk Engineer
Experience1-4 Years
SalaryBest in Industry
Job LocationBangalore
Last DateASAP

Detailed Eligibility:

Service Desk Engineer:

Key Qualification:

  • Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
  • Experience: 1-4 years in relevant telecom field.

What you will do:

  • 1st LO Engineer is typically assigned to work with service quality surveillance/assurance Level 1 Operations activities in an operations organization.
  • The role is to perform surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated period for restoration/resolution.

You will bring:

  • Good communication & presentation skills & customer-facing experience.
  • Good analytical understanding and business perspective.
  • Basis knowledge of Telco Network operations and IN platform.
  • Service Alarm Monitoring
  • Alarm Management for the assigned Network Services
  • Ticket Management
  • Fault remedy requiring on-site presence is dispatched timely (per the SLA / KPI) to the field operations organizations.
  • Regular follow-up on the events with relevant departments working on it as per the MSTOP process
  • Handling functional Mailboxes
  • Language skills: Proficiency in written / Spoken English

About this opportunity:

We are now looking for an Automated Operation Engineer to analyze, prepare, implement, and verify the configuration and integration of a node, network and/or system. Your scope of work could include the scenarios of introduction, upgrade expansion, functionality, and capacity. Your work will, in part, be from our customer legacy!

  • We believe in trust- we trust each other to do the right things!
  • We believe in making decisions as close to the product and technical expertise as possible.
  • We believe in creativity- trying new things and learning from our mistakes.

How to apply for Ericsson Recruitment 2023?

Interested and eligible candidates can apply for the post using the following link as soon as possible. For More Updates

For More Details & Apply: Click here.