Infosys Walk-in Drive 2023 – Infosys is scheduled to hire for the Service Desk Process for B.E/B.Tech/B.Sc/Diploma graduates & Support Voice Skills for B.E/B.Tech/B.Sc graduates. The detailed eligibility criteria and venue details are given below.
Infosys Walk-in Drive 2023 :
Infosys Walk-in Drive 2023 for Service Desk Process:
| Job Role | Service Desk Process |
| Qualification | B.E/B.Tech/B.Sc/Diploma |
| Experience | 1 – 4 Years |
| Salary | Best in Industry |
| Job Location | Bangalore |
| Venue Location | Bangalore |
| Walk-In Date | 16 November 2023 |
Detailed Eligibility:
Education Qualifications:
Service Desk Process:
- Education: Engineering Graduate/ B.Sc. Computer Science / or Graduate with any technical degree/ diploma required.
- ITIL trained preferred
- Experience: 1 to 4 years
- Willingness to work in rotational shifts
Analytical and Problem-solving skills
- Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
- Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
- Problem-solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently
- Display ownership and accountability
- Quickly build trust and confidence with the customer
- Own and resolve customer issues efficiently, effectively and empathetically.
Mandatory requirement for experienced candidates:
- Min. 24 months of work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.
- Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite
- Intermediate knowledge of T/S Small Forms (iOS, Android, Windows)
- Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.
- Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
- Intermediate knowledge of Network collaborations & VPN T/S
- Basic networking knowledge
Additional Preferred Skills:
- PBX Administration Avaya or similar
- Anti-Virus & IT Security best practices implementation & administration
- Process compliance Knowledge of the ITIL Framework
- Knowledge of McAfee products
Skills & Knowledge
- Communicate at all levels
- Ability to work across organizational and professional boundaries
- Excellent verbal and written communication skills
- High level of interpersonal skills, including active listening and understanding
- Good organizational skills and ability to prioritize workloads.
- Work to tight deadlines/service levels
- Business Etiquette
- Broad knowledge of IT products, services and terminology
How to Apply for Infosys Walk-in Drive 2023?
All interested and eligible candidates can apply online and attend the walk-in drive with the relevant documents on 16 November 2023. For More Updates
For More Details & Apply: Click here.
Time: 10 AM till 1.00 PM
Venue:
Infosys BPM Limited.,
#785,
Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road,
Sarakki,
1st Phase J P Nagar,
Bengaluru,
Karnataka – 560078.
Landmark: Near Sindoor Convention Hall
Documents to Carry:
- Carry a print of your updated resume;
- Carry any 2 photo Identity proofs (PAN Card/Driving License/Voter ID card/Passport).
- All original education documents must be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance.
Infosys Walk-in Drive 2023 for F&A OTC Skills:
| Job Role | Senior Process Executive/Process Specialist |
| Qualification | B.Com/M.Com/BBA/MBA |
| Experience | 1 -3 Years |
| Salary | Best in Industry |
| Job Location | Pune |
| Venue Location | Hyderabad |
| Walk-In Date | 09 & 10 November 2023 |
Detailed Eligibility:
Education Qualifications:
- Qualification: B.Com/M.com/BBA/MBA
- Experience: 1- 3 Years in core accounting (After Graduation)
- Skill: OTC – F&A
- Shifts: 24*7
- A domain assessment will be conducted; please carry simple calculators for the same.
Senior Process Executive:
- Cash Application and allocation
- Collections connect with customers through emails and phone.
- Understanding on Credit Management
- Credit Insurance and follow-up
- Forecasting of cash flows
- Order approvals
- Other Monthly Reporting
- Good written and verbal communication
Process Specialist:
- Perform day-to-day Accounts Receivable activities with required speed and accuracy (Cash application, refunds processing, customer queries, exception resolution, customer reconciliation, period closure and reporting)
- Processing Channel commissions – validation and payment
- Act as SME for the AR process
- Create and analyze various reports about cash application-related topics, including regular reporting.
- Maintain files and documentation thoroughly and accurately, according to company policy and accepted accounting practices.
- Follow the documented procedures, understand Client processes, and be an active team player with good communication and documentation skills.
- Quality Assurance and Knowledge Management
- Experience in a Shared Service environment or similar
How to Apply for Infosys Walk-in Drive 2023?
All interested and eligible candidates can apply online and attend the walk-in drive with the relevant documents on 09 & 10 November 2023.
For More Details & Apply: Click here.
Interview Date: 9th & 10th November 23
Time: 10 AM till 12 PM
Interview Venue:
Infosys BPM Limited,
Mantri Cosmos Building,
ISB Road,
Wipro Circle,
Hyderabad.
Documents to Carry:
- Carry a print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)